Support & help.
Last updated — 2026-04-24
Installing Replayer
Replayer is distributed exclusively through the Mac App Store. Installation is the standard one-click flow — but because it ships a virtual camera (a system extension), macOS asks you to approve it once.
- Download from the Mac App Store. Free; macOS 14 Sonoma or later, Apple Silicon or Intel.
- Launch Replayer. The app will prompt you to approve its system-extension virtual camera.
- Open System Settings → Privacy & Security. Scroll to the bottom and click Allow next to the Good Hats / Replayer system-extension entry.
- Grant Camera access (and Microphone if you want to record audio with your loop) when prompted.
- Record a short loop of yourself paying attention. Then in Zoom / Meet / Teams / Discord, pick Replayer as your camera and you're done.
Troubleshooting
Most issues come down to one of three things: macOS hasn't finished approving the system extension, the meeting app cached the old camera list, or a permission was never granted. Try these in order.
Replayer doesn't appear in Zoom / Meet / Teams
- Quit and relaunch the meeting app — Zoom and Teams enumerate cameras at launch and won't see a freshly-installed virtual camera until you restart them.
- Confirm the system extension is approved in System Settings → Privacy & Security. If you see a "system extension blocked" notice, click Allow.
- If you still don't see Replayer in the camera dropdown after a relaunch, restart your Mac once. macOS occasionally needs a reboot to finish registering a new virtual camera.
Replayer can't record me
- Open System Settings → Privacy & Security → Camera and make sure Replayer is toggled on. Same for Microphone if you want audio.
- Make sure no other app is currently holding the physical camera. macOS lets multiple apps share a camera, but some older apps grab it exclusively.
The away-message banner / watermark won't go away
- The banner and watermark are removed by the one-time $4.99 in-app purchase. If you bought it and it didn't unlock, choose Replayer → Restore Purchases from the menu bar.
- Make sure you're signed in to the same Apple ID on this Mac that you used to make the purchase. The IAP is tied to your Apple ID across all your Macs via iCloud.
- Still stuck? Email developer@goodhats.llc with the date of purchase and we'll sort it out.
How to fully uninstall
- Drag Replayer.app from /Applications to the Trash. The bundled system-extension virtual camera is removed with the app — no leftover daemons, no leftover files outside Replayer's own container.
Frequently asked
Is this a deepfake?
No. It's a recording of you, captured by you, shown in a loop. The away-message banner and Replayer watermark stay visible until you pay to remove them, so your team always knows you're briefly away.
What does the $4.99 buy me?
It removes the away-message banner and the small Replayer watermark from your camera feed. You can edit the message for free; the purchase is for a completely clean feed. One-time, non-consumable. You own it across your Macs via iCloud.
Does it need the internet?
No. Everything runs on your Mac. We don't have a server for you to sync to. The only network call is the one the Mac App Store makes when you first download it.
Which apps is it compatible with?
Anything that lets you pick a camera: Zoom, Meet, Microsoft Teams, Discord, Slack huddles, Twitch / OBS, Riverside, Descript, FaceTime, Photo Booth, and so on. If the app has a camera dropdown, Replayer is in it.
What are the system requirements?
macOS 14 Sonoma or later, on Apple Silicon or Intel. Replayer installs as a system-extension virtual camera, which macOS will ask you to approve once in System Settings.
Isn't this a little sus?
Only if you treat it that way. Built-in banners, a visible menu-bar trigger, and short auto-end timers make it hard to accidentally ghost a meeting. Use it for the doorbell, not for the whole workday.
Still need help?
Email developer@goodhats.llc. Include your macOS version, Mac model (Apple Silicon or Intel), the app you were trying to use Replayer in, and a quick description of what you saw vs. what you expected. We read every message.